Become Part of our Digital Transformation as a Dynamics 365 Administrator!
Intercity Technologyis seeking a highly experienced and technically proficientDynamics 365 Administratorto be at the forefront of our digital transformation initiatives. This role requires a deep understanding of the Dynamics 365 CRM platform (Sales, Customer Service,Project Operations) to manage, configure, and maintain our system, ensuring it meets business needs and supports organisational goals.
Key Responsibilities as a Dynamics 365 Administrator:
1. Manage the day-to-day administration of the Dynamics 365 environment:Including user account management, security roles, and permissions.
2. Configure and customise Dynamics 365:To meet business needs, including creating and modifying entities, forms, workflows, and reports.
3. Monitor system performance and troubleshoot issues:Ensure optimal functionality and user experience.
4. Oversee data integrity and quality within Dynamics 365:Including data imports, exports, and regular data audits.
5. Provide support to end-users:Including troubleshooting issues, answering questions, and conducting training sessions to ensure effective use of the system.
6. Manage and implement system updates and new releases:Ensuring minimal disruption...