Solutions Engineer – Splunk
Join to apply for the Solutions Engineer – Splunk role at Cisco. Get AI-powered advice on this job and more exclusive features.
Splunk is currently seeking a highly motivated individual to join our presales team as a Senior Solutions Engineer in the UK to focus on our Strategic Accounts. As a Splunk Senior Solutions Engineer, you’ll be the deep‑dive technical sales resource for the UK Sales team supporting our clients across the region. This role has a specific focus on Strategic accounts – high‑value customers with significant revenue potential, market influence, or alignment with our product vision. The Senior Solutions Engineer will provide tailored solutions and technical executive‑level engagement to drive long‑term growth and partnership. The Senior Solutions Engineer must be comfortable building rapport with technical champions, augmenting the account team, and serving as a trusted advisor. Developing and owning technical proof activities to advance expansion opportunities and drive product adoption is essential.
Key Responsibilities
* Serve as a subject matter expert on Splunk products and solutions, providing technical guidance and support to strategic accounts.
* Design, develop, and implement customized solutions that align with customers’ desired business outcomes and demonstrate quantifiable, measurable value.
* Collaborate with sales teams to understand customer requirements and operational pain, deliver compelling presentations, and demonstrate the value of Splunk solutions.
* Build and maintain strong relationships with technical champions, ensuring their long‑term success and satisfaction.
* Identify and resolve technical issues, ensuring customer satisfaction and successful deployment of Splunk products.
* Conduct training sessions and workshops for customers, enabling them to maximize the use of Splunk solutions.
* Demonstrate Splunk products and services to customers on‑site, remotely via webinars, and at field events such as conferences and trade shows.
* Work closely with the presales team and management to develop and continually improve working practices, standard methodologies, and presales processes.
Qualifications
* Minimum of 5 years of experience in a solutions engineering or similar role, preferably within the data analytics or IT industry, with a focus on strategic accounts.
* Proficiency in Splunk products or similar, data analytics, and operational intelligence. Strong knowledge of IT infrastructure, cloud technologies, and security protocols.
* Domain knowledge in security operations, observability, DevOps, IT operations, big data, or log management.
* Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non‑technical audiences.
* Strong analytical and problem‑solving skills, with a proactive approach to identifying and addressing customer needs.
* Ability to work collaboratively with multi‑functional teams, including sales, product development, and customer support.
* Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications in relevant areas are a plus.
We consider qualified applicants with criminal histories, consistent with legal requirements.
About Cisco
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
#J-18808-Ljbffr