The Helpline and Support Officer is an exciting role, responsible for providing tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
You’ll be responsible for providing tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond. The Helpline and Support Officer will support people to navigate the UK’s health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to. The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you.
Benefits
* Pension
* Life assurance
* Health cash plan
* Financial wellbeing
* Employee assistance programme
Salary & Location
Salary: £26,000 – £29,500 – 35 hours per week
Location: Head Office, London, SE1 (with flexibility for homeworking)
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
Unfortunately, due to resource capacity we will only contact candidates that are shortlisted for interview. Therefore, if you do not hear from us within 2 weeks of the closing date, please note your application has been unsuccessful.
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