Four wheels move the body. Two wheels move the soul.”
Motorcycle Aftersales Advisor
📍 Guildford | 🕒 Monday – Friday, 8am – 6pm (45 hours per week)
💰 Basic Salary: £28,829 | OTE: £34,000
Do you have a passion for motorcycles and a strong background in customer service or parts support? This could be the perfect opportunity to combine your skills and interests in a dynamic, customer-focused role.
We're currently looking for a Motorcycle Aftersales Advisor to join a well-established Parts & Service team at a premium motorcycle dealership in Guildford.
What You’ll Be Doing
* Handle parts enquiries from retail customers and workshop technicians, ensuring accurate and timely support
* Process orders, check availability, and maintain stock accuracy
* Offer advice on parts, accessories, lead times, and pricing to support upselling opportunities
* Keep customers informed throughout the parts and service process
* Act as the primary point of contact for service customers, ensuring a smooth and professional experience
* Finalise service documentation and explain charges clearly at collection
* Proactively resolve issues to maintain high levels of customer satisfaction
What We’re Looking For
* Confident, professional communicator — in person, by phone, and via email
* Mechanical and electrical understanding of motorcycles, with a genuine passion for bikes
* Previous experience in a customer-facing or parts-related role preferred
* Highly organised, with excellent attention to detail
* Able to manage multiple tasks and stay calm under pressure
You’ll Be a Great Fit If You Are
* Friendly, approachable, and enthusiastic
* Customer-focused and committed to delivering an exceptional experience
* A quick learner with a proactive and positive attitude
* Motivated by a fast-paced, technical environment
* Willing to go the extra mile to support customers and teammates alike
What’s in It for You?
* Supportive Team: Join a friendly, experienced group who love what they do
* Great Perks:
* 24 days’ holiday + bank holidays (increasing with service)
* Your birthday off
* Staff discounts on vehicles, accessories, and services
* Health cash plan & enhanced parental benefits
* Buy/sell holiday options
* Long service awards, sabbatical leave & more
* Training & Growth: On-the-job training provided, with development opportunities at a nationally recognised training academy
Apply Today
Ready to take the next step in your motorcycle career? Whether you're coming from a service desk, parts counter, or customer service role, we’d love to hear from you.
📩 Apply now and let’s talk motorcycles and your future in aftersales!
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
Silent Search™
Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.
Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.
The job is based in Guildford, and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV