Do you want to make a meaningful difference in the lives of others? Join our dedicated team supporting adults on their journey to recovery.
We are looking for a motivated and organised individual to join our integrated healthcare team as a T4 Co-ordinator. This is a key role supporting adults (aged 18+) with drug and alcohol issues as they access inpatient detox and residential rehabilitation services. Please note this post will cover all areas of East Kent.
You'll play a vital part in our clients' recovery journeys by:
1. Overseeing all aspects of the Tier 4 (T4) referral process.
2. Supporting clients with applications for inpatient detox and residential rehab placements.
3. Completing financial assessments and required paperwork.
4. Preparing clients for admission, offering both practical and emotional support.
5. Maintaining accurate and up-to-date client files and databases to ensure compliance and smooth transitions.
6. Collaborating with the admin lead to communicate any changes to inpatient processes and financial arrangements.
7. Building and maintaining strong relationships with East Kent treatment services and external rehabilitation providers.
8. Identifying service trends and strengths to help improve outcomes and service delivery.
Qualifications and skills:
* Experience in working within substance misuse or related health and social care settings (preferred).
* Organised and detail-oriented, with strong administrative skills.
* Confident in managing client data and following structured processes.
* A compassionate communicator, able to support clients with sensitivity and care.
* Proactive in developing partnerships and working collaboratively across services.
About The Forward Trust:
We are a social enterprise with charitable status that empowers people to break the cycles of crime and addiction to move forward with their lives. For more than 25 years, we have worked with people to build positive and productive lives, regardless of their past. We believe anyone is capable of lasting change. Our services have supported thousands to make positive changes and build lives with a job, family, friends, and community.
We are committed to our cause and the wellbeing of our employees. Joining us, you will enjoy benefits such as:
* Flexible working
* Training and development opportunities
* Optional Simply Health Cashback Scheme
* Season Ticket Loan Scheme
* Cycle to work scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 Wellbeing Days (pro rata for part-time employees)
* Access to Blue Light Card
* 25 days annual leave (rising to 30 with service) plus Bank Holidays
* Contributory Pension Scheme (employer matched contributions up to 6% in first two years, up to 9% thereafter)
* Death in Service Payment (2x annual salary)
* Critical Illness Insurance (subject to criteria)
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