Job Details
Large Sites Housing Officer – Gloucestershire.
Salary: £28,000-£32,000
Hours: Monday‑Friday 40 hours per week 8.30am‑5pm
Contract type: Permanent
Purpose of the Role
Your primary responsibility is to ensure that properties across our large sites portfolio are safe, secure, and suitable for residents. You will safeguard tenants and ensure accommodation is functional, habitable, and meets required standards.
Responsibilities
* Monitor service quality, ensure safeguarding concerns and complaints are followed up appropriately.
* Support subcontractor staff, promote effective collaboration with internal teams including Safeguarding and Service Centre.
* Conduct regular property audits and inspections, ensuring compliance with health, safety, and contractual standards.
* Ensure timely and accurate welfare checks are completed for all service users, prioritising vulnerable individuals.
* Review documentation, compliance reports, and service standards across subcontractors and internal teams.
* Maintain up‑to‑date property certifications and manage resolution of defects and non‑conformances.
* Liaise with UKVI and other statutory bodies during inspections and respond to their queries when required.
* Support onsite staff in delivering key services to service users, including registration with GPs and schools.
* Ensure induction and ongoing training of subcontractor staff is completed and recorded.
* Collaborate with local stakeholders and support agencies, maintaining effective relationships to support contract delivery.
Qualifications and Requirements
* Thorough understanding of safeguarding principles and procedures.
* Familiar with contractual obligations, housing standards, and health & safety regulations.
* Proven experience in conducting property inspections, audits, and ensuring service quality.
* Effective communicator with strong interpersonal skills.
* Skilled in problem‑solving and confident in making sound decisions.
* Highly organised with excellent time‑management skills.
* Strong administrative skills, including accurate report writing and record‑keeping.
* Proficient in using IT systems and software applications.
* Compassionate and empathetic approach to supporting vulnerable individuals.
* Full, valid UK driving licence – required for the role.
* Undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter‑Terrorism Clearance (CTC) check.
Benefits
* 25 days annual leave plus bank holidays.
* Health membership.
* Life cover.
* 6‑month probation period.
* 4% employer and 4% employee pension contribution.
* Laptop, phone, and other equipment as needed.
* Employee Assistance Programme.
* Referral scheme.
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