About our company
Interested in this role You can find all the relevant information in the description below.
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose
Continually strive for customer excellence and support Camiras vision by ensuring the customer and Camira are protected from known or repeat issues. Responsible for ensuring product quality standards are consistently maintained, reducing customer concerns and fabric rejects while ensuring a pro-active approach is taken to customer concerns by carrying out timely inspection and testing on non-conforming products.
The day to day
To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
Contain and report poor-quality fabric, ensuring issues are managed both physically and in the system to minimise customer impact.
Support inbound/outbound verification through effective communication with Goods Inwards, Customer Services, ABMs and Supply Chain.
Handle Quality helpdesk calls, record results, and maintain inspection databases.
Provide support to Customer Services and Sales teams, including customer visits when required.
Manage stock movements and accuracy, including faulty stock, returns, and stock checks.
Assess and monitor raw materials/fabric quality and communicate results to relevant departments.
Conduct supplier visits to verify product compliance, including tagging procedures.
Support the CCR process from receipt to close-out.
Promote customer satisfaction and continuous quality improvement with a solution-focused approach.
Maintain accurate records and reporting, ensuring strong housekeeping standards.
Foster collaboration across teams, avoiding silos and driving effective communication.
Lead by example, demonstrating Camiras values and behaviours.
Other Considerations
Self-motivated, accurate, and detail-focused.
Patient, consistent, and adaptable with a willingness to learn.
Strong time management, methodical, and resilient under pressure.
Professional, courteous, and collaborative with a calm, friendly manner.
Able to manage workload independently with minimal supervision.
Competitive salary and company benefits
Hybrid working
Camira Values
Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements.
We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
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