Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Responsibilities
* Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
* Ensuring that customers receive the highest standards of care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of customer's needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided.
Benefits
* Career progression opportunities
* 25 days annual leave
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
Requirements
* Level 3 Diploma in Adult Care or willingness to work towards achieving this.
* Knowledge of regulatory requirements and best practice in line with CQC/CIW guidance.
* Experience of working within the care sector at supervisory level.
* Full UK driving licence and access to your own vehicle.
£13,500 per year
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