Part-Time Customer Service Advisor
We are recruiting for a leading provider of personalized engraving machines in Leamington Spa. The company specialises in creating unique and high-quality engraved products, ranging from jewellery and car parts signs.
Seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative, paying an hourly rate of £12.50 - £13.50 per hour. As the first point of contact for our customers, you will play a crucial role in ensuring exceptional service and satisfaction.
Responsibilities of Customer Service Advisor
* Interact with customers in a courteous, professional, and friendly manner both in person and over the phone.
* Address customer inquiries, resolve complaints, and provide accurate information about our products and services.
* Assist customers with placing orders, including providing product recommendations, processing payments, and ensuring accurate order details.
* Monitor inventory levels of engraving materials and supplies.
* Assist in restocking merchandise and maintaining a clean and organised workspace.
* Complete administrative duties such as data entry, filing, and maintaining customer records.
* Assist with other tasks as assigned by management to support the overall operations of the store.
Requirements of Customer Service Advisor
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