Full time – Permanent. 40 hours per week.
We are seeking a Resident Liaison Officer to join our Westminster Planned team, based at our Westminster office, W9 2AR.
About the Role
In this role, you will deliver high-quality service by providing first-class liaison and administrative support to our project team. You will liaise with a diverse customer base professionally and efficiently, resolving issues promptly and advising residents accordingly. All complaints received will be logged in accordance with our policies and procedures, ensuring that targets are met within your service area.
About You
The ideal candidate will have excellent customer service experience, preferably within social housing, with previous experience as a Liaison Officer. You should be well-organized, possess excellent verbal and written communication skills, and be IT literate. You must hold a valid UK driving license and be willing to travel between properties.
Benefits
* Company Van (for work use only)
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday plus Bank Holidays
* Enhanced Pension Plan
* Private Health Insurance or Westfield Healthcare Cash Plan (including 24hr GP, dental, optical, physio, and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 paid days)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
* Company Uniform
About Us
Morgan Sindall Property Services provides integrated asset management for housing associations and local authorities, focusing on improving residents' living conditions and contributing positively to communities. Our services include responsive repairs, void refurbishments, compliance services, and planned maintenance works.
With over 1000 employees, we foster a culture that values people, encourages innovation, and prioritizes our customers. We are committed to diversity and supporting the resettlement of armed forces personnel.
Note: We shortlist and interview throughout the advert's duration. Please submit your application promptly. We reserve the right to close the advert early if a high volume of suitable candidates is received.
#J-18808-Ljbffr