Building Manager / Community Host
Location: Manchester
Salary: Competitive
Hours: Monday to Friday, 8:00am – 6:00pm
Employment Type: Full-time
Bryson Skye Associates are recruiting on behalf of our client for a Building Manager / Community Host to join a premium, modern workspace in Manchester.
This is a highly customer-facing role, ideal for someone from a hospitality, concierge, building management, or front-of-house background who enjoys creating outstanding experiences and building strong relationships. You will be the face of the building, responsible for delivering a welcoming, professional, and community-driven environment for members, visitors, and senior stakeholders.
The role
As Building Manager, you will take full ownership of the day-to-day running of the building, ensuring a seamless experience for members and guests while maintaining high presentation and service standards throughout.
Key responsibilities include:
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Greeting and assisting clients, members, and visitors in a professional and welcoming manner
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Acting as the main point of contact for customer enquiries and day-to-day support
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Managing non-technical customer queries relating to the workspace and facilities
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Building strong relationships with members and fostering a sense of community
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Supporting networking events, workshops, and social gatherings
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Acting as a point of knowledge for the local area and surrounding amenities
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Ensuring the workspace is clean, organised, and well-maintained
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Monitoring stock levels and liaising with the operational team regarding technical issues
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Assisting with room bookings, desk allocations, and member check-ins and check-outs
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Supporting adherence to on-site rules, terms, and conditions
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Acting as Fire Marshal in the event of an emergency
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Conducting tours for prospective members and explaining membership options
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Supporting the onboarding of new members
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Assisting with marketing activity and promoting events and services
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Engaging with members looking to upgrade or serve notice on their membership
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Closing down the building and amenity areas at the end of the day
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Liaising with senior management and the wider facilities team
The person
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Experience in a Building Manager, Hospitality, Concierge, or front-of-house role
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Strong organisational skills and attention to detail
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Good written and verbal communication skills
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Professional, well-presented, and approachable
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Friendly, reliable, and customer-focused
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Proactive, with a positive attitude and ability to work as part of a team
Benefits
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Ongoing training, development, and support
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Free on-site parking
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Generous holiday allowance
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Christmas shutdown period
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Company pension scheme
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Long-term career stability with low staff turnover