Service Desk Technician | Worcester | Up to £28k | Windows | O365 | Active Directory | Hardware
An opportunity for an experience Service Desk Technician to join an exciting business within the financial services sector.
The Company
Masters of their trade, they are part of a group of financial services providers. This specific branch of the brand specialize in lending advice. Whilst financial services experience is not essential it would be beneficial, or coming from any other highly regulated industry. The team is made up of 15 Engineers ranging from 1st Line SD Engineers through to Senior Infrastructure Engineers. There'll be amble learning and upskilling opportunities, they're big believers in helping people build out their skillset and they will also help support you on your way to picking up a range of industry recognized certifications. Any existing certifications you may have will also be highly advantageous.
The Role
Within the role you'll be providing 1st Line Support to internal business users. You're responsibilities will range from O365 administration through to hardware repairs and set ups, with devices such as laptops, mobiles and desktops. The aim for this role is to work your way up the ladder through to the 2nd then 3rd Line teams. Once in the 3rd Line you'll have the opportunity to become more specialised in a particular area of technology, for example...