Job Title: Dynamics 365 Developer Location: Solihull (Hybrid - 2/3 days in office per week) Contract Length: 6 Months Day Rate: competitive Via Umbrella Clearance: BPSS required, or willingness to undergo the clearance process. About Client: A leading global provider of essential public services, supporting government and healthcare operations through innovation, efficiency, and frontline delivery. Overview: We're looking for a skilled Dynamics 365 Developer to join a key project with a leading public sector client. You'll play a vital role in designing and building a contact centre solution using Microsoft Dynamics 365, including Omnichannel and Co-Pilot Studio. This is a great opportunity for a developer with strong experience across Dynamics 365, Power Platform, and Azure, looking to contribute to a high-impact transformation programme. Key Responsibilities: Design, develop, and implement custom solutions within Dynamics 365 and Power Platform Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholdersRequired Skills & Experience: Strong experience with Dynamics 365 (Cus...