Overview
WeareStoneIsland
StoneIslandisadefinitelyindependentcommunity.Sinceourfoundingin1982,asharedmindsethasdrivenustobecomeagloballyrecognisediconofindependentspirit,leadership,andinnovation.TheStoneIslandspiritisthefoundationoftheculturethatwecherishandnurtureeveryday.Weprovideyouwiththeopportunitytobuildrelationshipsthatwillshapeyourcareer,yourlifeandourfamiglia.Theopportunitytofollowyourowncompass.
TheRole:StoreManagerF/M–HarrodsLondon
StoneIslandiscontinuingitsexcitingretailjourneywithakeypresenceinHarrods,London.
WearecurrentlyseekingaStoreManagertoleadourboutiqueatHarrods,embodyingthebrand’sidentityanddrivingbothbusinessperformanceandclientexperiencetoexcellence.Alwayslookingforpeoplewhoshareourspiritandvaluestomovethecompanyforward,thisrolerepresentsauniqueopportunitytobepartofadynamicandevolvingenvironment.
OurStoreManagerisdedicatedtodeliveringoutstandingbusinessresultsandsurpassingkeyqualitativegoals,consistentlygoingaboveandbeyondwhileinspiring,leading,andmentoringtheteam.Actingasatruebrandambassador,theStoreManagerensuresthattheStoneIslandClientPromiseisbroughttolifeineveryclientinteraction.
Your Impact
TheDay-To-Day
•Fosterauthentic,attentive,andenduringrelationshipswithclientsbycollectingmeaningfulinsightsandproactivelyengaginginone-to-oneclientelingactivities,withaparticularfocusonVICclients.
•Drivebusinessperformancebyachievingindividualandteamsalestargets,maximizingopportunitiesthroughcross-selling,andimplementingstrategiestoincreasestoretrafficandprofitability.
•EnsurethehighestlevelofclientexperiencebysupervisingthesalesprocessandguaranteeingthattheStoneIslandClientPromiseisconsistentlyunderstood,embodied,andexecuted.
•Maintainstrongawarenessofthelocalmarket,competitors,andrelevantevents,sharinginsightswithCorporatetosupportbusinessdevelopment.
•Handlesensitivecustomersituationsandcomplaintswithprofessionalism,ensuringalignmentwithcompanystandardsandsafeguardingbrandreputation.
•Recruit,develop,andretaintoptalent,fosteringahigh-performingteamalignedwithStoneIslandvaluesandattitudes.
•Lead,motivate,andcoachtheteamthroughcontinuousfeedback,training,anddevelopment,ensuringtheyremainengaged,informed,andalignedwithcorporatepolicies.
•Planandmanagestaffschedulinginlinewithbusinessneeds,ensuringoptimalstorecoverageandefficiency.
•Demonstratedeepproductknowledge,effectivelycommunicatingtheuniquenessofcollections,fabrics,andproductfeaturestobothclientsandteammembers.
•Upholdimpeccablevisualmerchandisingstandardsandensurethestoreenvironmentreflectsbrandexcellence,includingproductpresentation,cleanliness,andteamgrooming.
•Overseestoreoperations,ensuringthesecurityofproductsandmaterials,whilemanagingadministrativeandaccountingresponsibilitieswithaccuracyanddiligence.
Qualifications
KeyQualifications
•5–7yearsofexperienceinfashionretailorhospitality,includingmanagerialroleswithinmono-ormulti-brandenvironments,ideallyinluxuryorcontemporaryretail.
•Strongunderstandingofcurrentfashiontrendsandthecompetitivelandscape.
•Provenabilitytodrivebusinessperformance,achievingbothpersonalandteamsalesobjectives.
•Demonstratedexperienceinteamleadership,recruitment,anddevelopment,withstronginterpersonalandcoachingskills.
•Excellentclientserviceandrelationshipmanagementcapabilities,withastrongsenseofclientelingandcommunitybuilding.
•Highlevelofvisualmerchandisingknowledgeandsensitivitytobrandimageandpresentation.
•Strongbrandambassadorship,consistentlyembodyingStoneIsland’sidentity,values,andculture.
•Highlyreliable,adaptable,andautonomous,withaflexibleandsolution-orientedmindset.
•Strongconnectiontothelocalcommunityandwell-developedPRskills.
•FluentinEnglish;additionallanguageskillsareconsideredaplus.
•Digitallyproficient,withsolidknowledgeofMSOffice,clientelingtools,andpaymentsystems,andopennesstonewtechnologies.
OurSharedValues
AtStoneIslandwearen’tledbyconventionsortrends,butbyourowncompass.Sharedvaluesweputintopracticeeverydaytomaintainouruniquecultureofrelentlessinnovation.
SELFRELIANCE|SOLIDARITY|ENGINEERINGMINDSET|MATERIALOBSESSION
IfyouarereadytofollowyourcompasswithStoneIsland,applynow!
“MonclerGroupisanequalopportunityemployer,whichmeanswedonotdiscriminateonthebasisofethnicorigin,skincolour,religion,civilstatus,age,nationality,ancestry,anyformofdisabilityorneurodivergence,medicalcondition,gender,genderidentityorexpression,sexualorientation.Wecelebratediversityandarecommittedtocreatinganinclusiveenvironmentforallemployees.”
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