Description du poste
As a committed Brand Ambassador, you will work closely with your Store Manager on all store activities to support the operational deployment of the Retail Boutique network strategy.
Your main responsibilities will include:
* Co-organize store activities and ensure proper implementation of Petit Bateau standards and procedures (planning, briefs, reporting, audits, inventories, etc.).
* Ensure the customer experience and satisfaction in accordance with the brand’s policies and values by offering a unique and personalized omnichannel customer experience.
* Lead and foster team engagement and cohesion on a daily basis, following the directions set by the Store Manager.
* Contribute to monitoring and analyzing store revenue and optimizing commercial performance indicators (conversion rate, average basket, productivity, etc.).
* Represent store management in the absence of the Store Manager with both internal and external stakeholders, ensuring continuity in the implementation of the strategy.
This list is not exhaustive.
Qualifications
You have a proven experience of at least 2 years and strong expertise in sales and management.
Required skills include:
* Strong knowledge of brand and product sales techniques
* Ability to enhance the customer journey
* Daily team management (briefing, onboarding, organization)
* Results-oriented with adherence to procedures (stock management) and non-sales tasks
* Knowledge of cash register procedures
* Ability to execute premium merchandising
* Leadership skills
* Strong organizational skills
* Solid managerial foundation
* Operational excellence
Personal qualities:
* Relational agility
* Collaboration
* Communication skills
* Emotional intelligence
* Entrepreneurial mindse
Informations supplémentaires
Petit Bateau is open to all personalities, we do not want to miss your profile by taking into account only a few lines of your CV, which is why we let you speak during our recruitment process.
As soon as we receive your CV, we'll send you a link to a video interview so that we can get to know you better. All you have to do is enter your first name, surname and email address and record yourself with spontaneity and authenticity!
This position is open to people with disabilities.