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This range is provided by Skills People Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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The Sales Support Administrator is responsible for administration functions connected to Funded, Private NVQ and Commercial Courses.
We are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Sales Support Administrator to join our existing team.
The successful candidate will undertake the following main Duties and Responsibilities:
Working with the Sales Team to ensure all system records, Leads and Sales Opportunities are complete, updated and accurate
Responsible for booking training with 3rd party training providers via email and online portal/platforms
Ensuring all confirmed bookings are updated on company CRM system
Responsible for sending out delegate joining instructions in an accurate and timely manner
Responsible for chasing paperwork eg. Delegate registration and results forms from 3rd party training providers
Ensuring the timely distribution of delegate certificates to our clients
Chase overdue and outstanding certificates with training providers
Processing grant claims on CITB online platform
Answering and resolving incoming internal/external customer queries via phone & email
Notifying awarding bodies of upcoming course schedule
Ensure CRM system is updated with changes to courses, dates, delegate attendees, cancellations etc
Accurate archiving of hard and soft copy documentation and certificates
Follow up confirmations from the 3rd party training providers for courses scheduled the following week
Follow up confirmations of delegate attendance and results from completed courses
The ideal candidate must possess the following Skills, Experience and Qualities:
Strong attention to detail
Excellent customer service skills
Proficient ICT skills, particularly with Microsoft packages
Strong communication and interpersonal skills
Ability to cope well under pressure.
Strong organisation Skills
Minimum Of Two Years’ Experience In An Admin Role
Enthusiasm in the workplace
The ideal candidate may possess the following desirable Skills, Experience and Qualities:
Experience within the work-based learning sector.
The ideal candidate must possess the following qualifications:
Educated to a minimum of GCSE grade C in English and maths or equivalent.
Benefits:
A competitive salary
25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service
Holiday buy and sell scheme
Employer contributory pension scheme
Health Cash Back Scheme
Annual Volunteering Day
Referral programme
Free parking
No Agencies - Thank you
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Education
* Industries
Education Administration Programs
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