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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time in our stores.
Key Responsibilities
* Create memorable customer experiences through authentic service that leaves a lasting impression.
* Achieve sales targets and performance metrics.
* Interact with customers, educate them about our products, and build rapport and lasting relationships.
* Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and health & safety procedures.
* Manage cash and adhere to policies regarding security, safety, and stock accuracy.
* Encourage customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule with availability to work weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and brand lifestyles.
* Excellent communication skills.
* Positive and professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work well under pressure in a fast-paced, sales-driven environment.
US Candidates Only
* Compliance with Company’s AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
Wolverine Worldwide values diversity and is committed to creating an inclusive workplace. We are an equal opportunity employer, fostering a culture that celebrates differences and promotes equal opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or other protected characteristics.
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