As a Senior Cluster Revenue Manager, you will be a key part of the revenue shared service centre. You'll partner with General Managers and commercial teams across a portfolio of properties to achieve — and beat — revenue and EBITDA budgets. Beyond day-to-day revenue management, you'll lead strategic projects, champion best practices, and mentor junior team members.
This is not your typical hospitality company. They are a fast-growing, forward-thinking group that is redefining what a portfolio of properties can achieve. They believe in testing, learning, and moving quickly – no outdated rules, no unnecessary red tape.
Please note that this role is based between the properties, and the Central London Head Office, 5 days p/week.
What You'll Do
* Define, document, and lead winning revenue strategies across room types, segments, and lead times
* Set and maintain rate grids, ensuring all bookings (including staff rates) comply with minimum rate rules
* Maximise room revenue through business mix optimisation and rate manipulation
* Continuously test, learn, and refine strategies — then test again
* Monitor revenue system setup, reporting accuracy, supplements, events, and overbookings
* Manage distribution changes directly into OTA extranets
* Produce monthly forecasts (per property/segment) and take immediate corrective action when performance deviates
* Deliver weekly, monthly, and ad-hoc reports to align commercial teams
* Coach and mentor junior CRMs — act as a buddy and own their training
* Support the VP / Director on high-impact strategic projects
* Champion specific revenue areas (e.g., documenting best practices) for the wider team
What We're Looking For
* Minimum 4 years' experience in a similar revenue role in Hospitality or Travel
* Proven success managing multi-property revenue portfolios
* High-level stakeholder communication and presentation skills
* A hunger for performance — we are always judged on results
* Analytical, commercially sharp, and data-focused
* A team player with transparent, positive communication