We are recruiting on behalf of our client for an experienced and reliable Counter Sales Team Leader to join a fast-paced trade counter environment within the tools and fixings sector.
This is a hands-on leadership role, combining customer service, team supervision, and technical product support. Youll oversee a small team of two while ensuring the siteremains clean, well-stocked, and running efficiently.
Key Responsibilities:
* Serve and assist customers at the trade counter
* Supervise and support 2x counter sales staff
* Answer telephone calls and handle sales enquiries
* Provide quotations and follow up with customers
* Advise on the correct and safe use of tools and fixings
* Conduct stock checks and maintain accurate inventory
* Keep the counter and shop areas tidy and organised
* Operate a computerised booking-in/out system
* Make proactive sales calls to existing and potential customers
Skills & Experience Required:
1. Experience in a similar trade counter or retail tools environment
2. Confident using and advising on power ...