Description
About us: Wifinity was founded in 2007 to solve a problem our armed forces were struggling with reliable connectivity. While living in barracks often in remote locations ordering a landline and booking in an engineer just wasnt an option. The problem isn’t exclusive to the military either: students living in university accommodation, families in holiday resorts, or people in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity offers the same benefits as traditional broadband (super-fast speeds, WiFi, secure and private networks) but with none of the downsides. We offer Pay As You Go and flexible contracts so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity.
The opportunity: This role requires extensive UK travel. The successful applicant can expect to be on the road 4 days a week, Monday to Friday, with autonomy to manage your calendar. The Communications and Engagement Representative will support Wifinity’s commercial aims by organising marketing and engagement events, promoting Wifinity’s services, driving user uptake, and acting as the primary on-site interface with end-users. These include launch events, industry expos, tradeshows, welcome stands, and Go-Live events.
Key areas of focus
Joining the marketing team you will be required to support a wide range of work to ensure that marketing activities are executed on time and to budget.
Working under the direction of the Communications and Engagement Manager you will work with a range of stakeholders across the business to:
* Extensive (4 days a week) travelling to customer sites around the country
* Maintaining a strategic forward look of events and supporting new site launches and attending promotional events
* Promoting our services directly to and providing hands-on support and advice to end users
* Ensuring marketing material is in place / effective
* Coordinate calendar of events including drafting/updating visit schedules, Wifinity representatives, marketing material requirements
* Liaising with on-site management, customers’ staff, marketing/sales teams, and others involved in events/engagements
* Various research data or insight gathering tasks on markets or customers
* Collating customer and end-user insight and feedback
* You may be required to carry out further responsibilities at the company’s discretion
About you
You will be an enthusiastic person who is willing to get stuck in, pick up a range of practical tasks, and ensure they are completed on time and to budget. You will want to learn more about communications and/or marketing as a discipline and will embrace this opportunity to work in supporting the rest of the team to gain direct hands-on experience in communications/marketing yourself.
You will have strong organisational and communication skills, the ability to multitask, and excellent sense of time management. You will be able to prioritise flexibly and work collaboratively within a busy team.
Youll need to bring
* Good customer service skills
* Demonstrable desire to learn and start a career in the communications and engagement field
* Confident communication and accurate drafting and writing ability
* Strong people skills with the ability to work collaboratively with others
* Ability to work independently
* Ability to prioritise flexibly and use own initiative to deliver to tight deadlines
* Working knowledge of Microsoft Office applications
* Willingness to work to frequent and tight deadlines while maintaining a high standard of work
Nice to have (not essential)
* Some previous experience of working in a marketing-related or event management role
We offer
A competitive salary and benefits package which includes an Annual Leave Buy & Sell Scheme in addition to a remote-first working environment, allowing our employees more flexibility for a healthy work/life balance. The successful applicant will receive an offer subject to the satisfactory completion of a basic level DBS check.
At Wifinity
We are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics identified by law (including sexual harassment). We are committed to treating candidates and employees with courtesy, dignity and respect.
This advert can be available in other formats (upon request). Please contact us for assistance.
Required Experience: Unclear Seniority
Key Skills: Data Entry, Deputy, Drafting, Hibernate, Administration Support, Activex
Employment Type: Full Time
Experience: years
Vacancy: 1
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