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JOB TITLE: Rearrangements Coordinator
JOB LOCATION: NI
TERMS: Permanent
The Job
Hyperfast is seeking an experienced Administrator to assist in the successful delivery of programmes across our Rearrangements Department in line with key performance indicators (KPIs), role responsibilities, and company objectives.
What Will You Be Doing?
1. Creating and progressing orders through appropriate software platforms (CRM and Arc).
2. Managing shared inboxes.
3. Issuing work to suppliers, updating progress statuses, and trackers.
4. Conducting quality and compliance reviews for all aspects of each order.
5. Performing corrective action reviews to ensure the highest standards are achieved.
6. Having some understanding of the telecoms industry would be advantageous; the role covers aspects within the PIA network, but this is not essential.
7. Assisting with analysis of operational practices, reporting, database management, maintenance of records, and other documentation to ensure compliance.
8. Promptly identifying working constraints with the Rearrangements Manager that could hinder achievement of objectives.
9. Ensuring effective communication within the team and stakeholders, delivering information in a timely and clear manner, with expectations clearly set and met.
10. Welcoming input of new ideas, improvements, and innovations.
What Will You Bring?
* Excellent verbal and written communication skills for stakeholder engagement.
* High-level organisation skills for managing information via various methods.
* Accuracy and attention to detail for data entry and reporting.
* Ability to prioritise and work effectively within a team.
* Experience with Microsoft Packages (Excel, PowerPoint) — minimum 1 year.
* Previous administration experience.
* Experience within the telecoms industry and PIA network is advantageous but not essential, as full training will be provided.
* Willingness to contribute new ideas, improvements, and innovations.
At Hyperfast, we value diversity, promote equality, and challenge discrimination. We are an equal opportunities employer and encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities.
Flexible working options are available; applicants are welcome to discuss this during the application process.
All employment offers are subject to pre-employment checks, including references, right to work, criminal record checks, and professional qualifications.
We are part of the Infracapital group of companies, including Fibrus Limited, Fibrus ISP, Hyperfast, and Viberoptix.
Your information will be retained for up to 12 months for recruitment purposes and may be shared with partner organizations. To opt-out of information retention or sharing, please contact us.
To apply, please complete the application process on our careers page by clicking the 'Continue to Application' or 'Login/Register to apply' button below.
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