Job Description
IT Administrator: Windows, Hardware, Break fix, Scheduler, ServiceNow
Our Global Enterprise client is looking for an Administrator to process leaver requests and Incidents/requests management of IT tickets.
Start Date: ASAP
Duration: up to 30 days (initially)
Pay Rate: £100/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £112/day (includes rolled up holiday)
IR35 Status: Inside
Location: Edinburgh
Responsibilities:
* Take ownership for customer hardware request and break-fix incidents.
* Scheduling and manage engineer's workload.
* Deal with customer escalation and escalate up when required.
* Able to multitask and plan schedules.
* Accuracy and Attention to detail is paramount.
* Ability to work under their own initiative.
* Ability to work under pressure within a fast-moving customer .environment.
* Experience of ServiceNow IT Service Management Platform.
Soft Skills:
* Flexible approach and ability to work co-operatively within a newly created team environment.
* Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
* Experience in operationally supporting large, complex technical environment.
* Methodical and structured in their approach to tasks.
* Capability to organise and prioritise tasks.
* Strong interpersonal skills to establish/maintain relationships and interact with team members.
* Strong organisation and time management skills.
* Strong analytical and problem-solving skills.
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Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.