Business Unit: BU Warehousing Solutions Business Line: BL Warehousing Solutions Target Hire Date: 2026-03-06 What You Can Expect : Monday to Friday, 08:00 - 17:00 (rotating shifts) Key Responsibilities: • Liaise with customers on a day-to-day basis to provide support and advice on any queries. • Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities. • Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications. • Manage stock movements and transfers via WMS System. • Liaise with re-works to plan and cost any pre-retail requirements. • Gather data to produce invoices and deal with PO issues when required. • Carry out work according to customer requirements or following a plan set by others, working within agreed timescales. • Provide guidance, support and informal coaching to administrators and new colleagues. • Ensure tasks are completed in a timely manner to enable the next stage to be carried out. • Able to apply vigilance and care in approach to work, judging when and who else to involve • Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager. What You Bring: Skills & Knowledge • Excellent command of the English language, both written and spoken and good communication skills • Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint) • Ability to prioritise tasks within a daily work allocation, defined timetable or routine • Accurate and reliable • Administration and organisation skills • Able to work as part of a team as well as on their own • The role would suit a person that has had at least one years’ experience in a similar role and environment. • Knowledge of the industry • Knowledge of principles and practices of organisation, planning, records management and general admin.