Job Description – Customer Service Assistant Supervisor - Days/evenings/weekends
Contracted Hours – 30 hours per week
Salary -£12.61 per hour
This is a full time, permanent position
Who are we looking for?
We are looking for full time customer service assistants, from 30 hours per week, which will include evenings and weekends, working 5 days out of 7
To be a successful you will need to be flexible as we operate 7 days a week. Also due to the Industry we operate in, the successful candidate will need to undergo a Basic DBS check as part of this role.
· Experience in the leisure, retail and hospitality sector would be welcomed.
· IT literate
· Well-presented and professional at all times
· Good leadership and communication skills
· Friendly and out going
· Confident and self-motivated
· Customer focused with a can-do attitude
About the role?
You will be responsible for creating a welcoming and friendly environment for our customers. You must be over 18 years of age to work for us due to gambling legislation.
Your main duties will include:
· Providing customers with an exceptional level of service
· Handling cash
· Promoting offers, events and other bonuses in store
· Serving Customers with refreshments
· Keeping the venue clean and tidy
· Checking I.D. of all customers who look 25 and under
· Following guidance and procedures including strict legislation
So, what's in it for you?
Competitive Rate of pay
We offer 28 days holiday including bank holidays pro rata
Company pension
Shipley Estates is a family-run company that's been operating in the leisure industry for over 40 years.
At Shipleys we pride ourselves in offering the very best adult gaming experience. We do this by providing the latest gaming technology in an exciting and friendly environment, so our customers feel welcome each and every time they visit.
Work Remotely
* No
Job Types: Full-time, Permanent
Pay: £12.61 per hour
Work Location: In person