Overview
Join to apply for the After Sales Administrator - LWE role at Liebherr Great Britain.
Responsibilities
* Participating in taking calls from customers, liaising with service engineers, all members of the Mobile Crane sales and after-sales team and all other company personnel as appropriate.
* Processing internal and external invoices using all relevant supplied information.
* Inputting engineers’ times to build up the cost bases for invoices and for payroll purposes.
* Creating new maintain machine files, collating data and maintaining machine records in an organised and disciplined way.
* Identifying and implementing improvements to the after-sales administration process.
* Collating information sufficient to support an internal or external invoice.
* Performing and communicating in a manner that builds on the strength of the Crane After-Sales team, Liebherr-Great Britain Ltd and the Group.
* Undertaking some or all of the duties of other personnel in the absence of the latter as may be required from time to time.
Qualifications
* Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
* To be a good, effective communicator verbally and by email at all levels.
* Have a strong customer service ethic with a positive and pro-active approach.
* Ability to use own initiative and be self-motivated.
* Excellent administrative skills with an understanding of the need for close control of engineering information, its retrieval and communication.
* Computer literate and able to demonstrate uses of IT relevant to role, including Word and Excel.
Our Offer
* The opportunity to work with an industry-leading manufacturer.
* Secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development.
About Liebherr Great Britain
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd. Normandy Lane, SG18 8QB Biggleswade, United Kingdom
Job details
* Job ID 79051
* Division: Liebherr International Company
* Area of employment: Administration
* Country: United Kingdom
* Entry level: Professionals
* Type of contract: Full-time
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