Our client is seeking a dedicated individual to join their Housing Team in Dorset, helping to foster a safe and inclusive community for residents. In this dynamic role, you'll work closely with housing management colleagues to address hate crime, nuisance, and anti-social behaviour. You'll manage your own caseload and collaborate with external partners such as the police and legal advisors. This is a meaningful opportunity to positively impact lives while being part of an experienced and supportive team. What you'll need: Ideally, previous experience in housing management services related to anti-social behaviour, or transferable skills from a similar customer-facing role. Confidence in handling challenging behaviour and resolving conflict. Excellent communication skills and experience working with customers in demanding situations. A self-motivated and highly organised approach. Proficiency in IT, including Microsoft Office. Ability to build and maintain effective working relationships with colleagues, contractors, and partner agencies. A full UK driving licence and access to your own vehicle...