Prada Beauty Advisor, Harrods London (37.5 Hours) at L'Oréal
Overview
Prada Beauty challenges conventional beauty standards, empowering individuals to express their unique identities and redefine beauty on their own terms. We believe that beauty is not about conformity, but about individuality, self-expression, and embracing what makes each person unique. We champion free-thinking ideas, fuelled by cutting-edge technology and boundless creativity, to offer infinite possibilities for self-reinvention and exploration. At Prada Beauty, we encourage experimentation and invite everyone to discover their own distinct expression of beauty.
What You Will Be Doing
Elevating Customer Experience
* Act as a Prada Beauty brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
* Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
* Consistently execute the Prada Beauty service model, ensuring a premium and personalized experience for every customer.
* Confidently demonstrate products, share the brand story, and offer tailored product knowledge, tips, and techniques to meet customer needs.
Driving Retail Performance
* Consistently achieve individual and counter sales goals as agreed with your line manager.
* Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
* Inform customers about upcoming in-store events, promotions, and brand activations.
* Design and execute innovative, engaging events and experiences that drive interest and excitement for Prada Beauty.
* Represent Prada Beauty and share expertise on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
* Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
* Complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
* Maintain the counter to the highest standards of hygiene and organisation.
Support and Development – Invest in Your Future with L'Oréal Luxe
We're committed to your growth and development. Here's how we'll support you every step of the way:
* Comprehensive Onboarding: a dynamic blend of in-person and online modules during the first three months to learn about our brands and culture and join the L’Oréal Luxe community.
* Continuous Learning: ongoing training and mentorship with your Area Manager, Education Manager, and peers in service excellence, retail best practices, skincare, makeup, and fragrance.
* Immersive Brand Experience: training at our head office in White City, London to deepen understanding of our brands and values.
* Exclusive Product Previews: hands-on with the latest innovations at regular training events.
* On-Demand Learning Resources: access our internal platform for self-directed learning.
* Career Growth Opportunities: collaborate with your Counter Manager, Area Manager, and Education team to chart your career path within L'Oréal Luxe.
Benefits and Rewards – Be Rewarded, Be Valued, Be L'Oréal
Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognise your contributions and support your well-being:
* Competitive Compensation: salary and a rewarding commission scheme.
* Exclusive Product Perks: access to products from over 35 L'Oréal brands at staff shop.
* Generous Time Off: 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: discounted dental insurance and resources for mental health and financial well-being.
* Referral Bonus Program: earn bonuses by referring talented individuals.
* Sustainability Initiatives: participate in L'Oréal for the Future initiatives.
At L’Oréal, we are committed to a diverse, equitable and inclusive environment. We recruit, hire, train, promote or engage in any employment practice with a commitment to inclusion regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome differences in backgrounds, experiences, personalities, and perspectives.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, Distribution, and Customer Service
Industries
* Manufacturing and Personal Care Product Manufacturing
Referrals increase your chances of interviewing at L'Oréal by 2x
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