Infrastructure Engineer
Location: Edinburgh or Glasgow (Hybrid working available)
Salary: £40,000
Contract: Full-time, Permanent
We are seeking an experienced Infrastructure Engineer to join a Technology Services function within a forward-thinking organisation. This role plays a key part in supporting, maintaining and improving a Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve.
Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability and longer-term infrastructure improvement initiatives.
Key responsibilities
. Support, maintain and optimise Windows Server and Active Directory/Entra ID environments
. Administer Microsoft 365 services, including identity and access management
. Manage and support Azure infrastructure, including hybrid cloud services
. Maintain and support virtualised environments (eg VMware)
. Deliver infrastructure upgrades, migrations and improvement projects
. Monitor system performance and proactively resolve issues using structured processes
. Contribute to disaster recovery planning and testing activities
. Produce and maintain clear, accurate infrastructure documentation
. Provide 2nd and 3rd line support for infrastructure-related incidents
. Work closely with internal teams to ensure infrastructure effectively supports business operations
. Escalate technical issues to external suppliers where appropriate
. Participate in potential out-of-hours support via rota as required
Required experience
. 3-5 years' experience in a similar Infrastructure or Systems Engineer role
. Strong hands-on experience with Windows Server, Active Directory and Entra ID
. Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot
. Working knowledge of Azure services and hybrid cloud environments
. Experience supporting virtualisation platforms such as VMware
. Familiarity with backup, recovery and high-availability concepts
. Experience using PowerShell for basic Scripting and automation
. Strong troubleshooting capability with a structured, analytical approach
Desirable experience
. Exposure to security best practices and compliance standards
. Experience contributing to infrastructure improvement initiatives
. Microsoft certifications (eg AZ-104, MS-102 or similar)
Skills & attributes
. Strong problem-solving skills with attention to detail
. Ability to work collaboratively within an IT team environment
. Effective communication skills, with the ability to engage stakeholders at all levels
. Positive attitude and willingness to continuously learn and develop
. Well organised with strong time management skills
Additional information
. Based in Edinburgh or Glasgow with hybrid working available
. Core hours Monday to Friday, with flexibility depending on business needs
. Occasional travel to other sites may be required
. Willingness to attend training and development activities
. Full UK driving licence and access to a vehicle desirable
This is an excellent opportunity for an Infrastructure Engineer looking to develop their expertise within a supportive and evolving technology environment, contributing to both operational excellence and strategic infrastructure improvement.