Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team. Job Description: * Designing high quality, tailor-made itineraries for a wide range of travellers * Converting warm sales leads via email and telephone * As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications * You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements * Delivery of exceptional client service at all stages of the sales process * Dealing with enquiries by telephone and email * Identifying and meeting customers' needs by providing exceptional customer service at all times * Confirm bookings and invoice the customer * Processing bookings, finalising tours to ensure everything is in place * Follow up on feedback post-trip * Maintain customer records * Support website maintenance & development to ensure our products are marketed professionally and effectively * Support social media campaigns to promote offers, generate customer engagement and sales leads * Assist with development of tours, coordinating with overseas suppliers and UK organisations * Participate in promotional events and activities * Effectively perform administrative duties * Willingness to participate in training appropriate to own development About you: * You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have past experience of selling the Indian Subcontinent/Indian Ocean within Tour Operations * Excellent knowledge of Microsoft Office software (Word, Excel and Outlook). * Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed. * Applicants must have a track record of exceptional sales performance within a tour operator environment. The Package: * Competitive salary depending on experience * Sales related and company wide bonus scheme * Normal office hours - no weekends * Friendly working environment * Company events * Opportunities to travel overseas Interested? Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on (phone number removed) (url removed)