Additional Information Job Number 25069271 Job Category Food and Beverage & Culinary Location W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP (https://www.google.com/maps?q=W%20London%2C%2010%20Wardour%20Street%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20W1D%206QF) Schedule Full Time Located Remotely? N Position Type Management To be considered for this role, all applicants must have a valid right to work in the United Kingdom. Are you ready to level up and lead our culinary team at W London? At W London, we don't just serve food - we serve experiences. As the Head of Kitchen, you're not just behind the pass - you're at the heart of the flavour, the flair, and the flawless service that defines our culinary edge. You'll bring passion, creativity, and precision to every plate while leading a team that's just as bold as the dishes we serve. You're accountable for the overall success of the daily kitchen operations across all our dining spaces. You'll also keep a sharp eye on support areas like the dish room and purchasing - every cog in the machine matters. You Are: - A natural-born leader who can handle the heat and still bring the cool. - Passionate about flavour, design, and shaking things up in the culinary world. - Organised, efficient, and always looking for the next opportunity to innovate. - Someone who leads by example - sleeves up, hands-on, all-in. - A master of detail, from the seasoning on a scallop to the sanitation log in the kitchen office. Core Responsibilities Keeping the Kitchen Shipshape & Standards Top-Notch - Whips up a variety of delicious dishes - from daily classics to showstoppers for special guests and events. - Tweaks kitchen systems and routines to keep things running smoother than a buttered scone. - Crafts fresh menus and recipes, mixing standards with a dash of culinary flair. - Knows quality ingredients, top-notch presentation and banging flavours like the back of their hand. - Sticks to all the rules when it comes to food safety and hygiene - no shortcuts here. - Makes sure every law and regulation is followed to the letter. - Handles food properly and ensures it's kept at just the right temperature - not too hot, not too cold. - Lives and breathes the brand's safety standards. - Oversees kitchen shifts and makes sure everyone's playing by the Food & Beverage rulebook. - Keeps an eye on stock coming in and out, ensuring it's all stored and handled properly. - Looks after all the kitchen gear - reports anything on the fritz. - Helps cut down on waste and keep portions on point - good for the planet and the bottom line. - Champions eco-friendly kitchen habits, from prep to power use to managing waste. - Checks the quality of every ingredient and dish - only the best leaves the pass. - Helps design how the food is plated and comes up with creative displays for that wow factor. Leading the Culinary Crew - Leads the kitchen team, keeping everything coordinated and everyone in high spirits. - Uses solid people skills to guide, inspire and rally the team - honesty and integrity at the heart of it all. - Runs the show day-to-day and knows the ropes well enough to jump in when needed. - Builds trust and camaraderie within the team - we're all in this together. - Leads by example, setting the standard for professional behaviour. - Keeps team performance ticking along nicely. - Ensures every dish meets the brand's top-tier presentation and prep standards. - Keeps communication open and friendly among the whole crew. - Plans out what needs cooking each day and makes sure the team's in the loop. - Takes the reins during service while getting stuck in with cooking and guest requests. Smashing Culinary Goals - Hits - and aims to exceed - all set targets: whether it's performance, budgets, or team goals. - Puts plans in place to get things done efficiently and effectively. - Understands how budgets, payroll and operating costs affect the bigger picture. - Schedules shifts based on business needs and keeps track of hours worked. - Knows how the kitchen's performance impacts the wider business and manages accordingly. - Orders uniforms within budget and makes sure they're well looked after. - Keeps staffing levels spot-on to meet service, operational and financial goals. Delivering Top-Tier Customer Service - Always goes the extra mile to wow the guests and keep them coming back. - Runs daily ops to meet and exceed guest expectations with top quality and consistency. - Boosts service by helping staff better understand what guests want - offers guidance, feedback, and support. - Leads by example when it comes to guest interactions. - Handles any guest grumbles with grace and professionalism. - Constantly looks for ways to raise the bar in service. - Makes sure staff are regularly trained to meet - and exceed - guest expectations. Supporting the Team's Growth & Development - Spots growth opportunities for team members and helps them level up their skills. - Designs and delivers training sessions to boost team knowledge and confidence. - Gets involved in hiring the right people with the right attitude and skills. - Takes part in performance reviews and gives constructive feedback. - Keeps the door open for honest feedback and takes staff concerns seriously. - Helps train staff on menu items - from ingredients to prep to flavour profiles - so everyone's in the know. Your Perks at W London - Meals - Tasty and Varied Complimentary Meals in our Green Room canteen. - Service Charge - Paid each month! - Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities - Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role. - Holiday - 23 days of holiday excluding public holidays (increase to 27 days with length of service - Uniform Provided - Dry cleaning included. - Company Pension Scheme - Save for your future. - Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service - Celebrate - Awards and Recognition Celebrations - BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more! - Events - Monthly Calendar of Associate Focused & Fun Events - Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company. - Global Marriott Hotel Discounts - Accessible to you and your loved ones, travel the world with Marriott International. - Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties - Spa Discounts - 30% discount in our Away Spa Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.