Veterinary Receptionist
Whisker & Woof, Blackheath, London
The Practice
Exciting, independent veterinary practice in Blackheath, London offering bespoke gold standard patient care and client experience. Creatively designed and functional clinic, with both pets, owners and staff in mind.
Why we do what we do
We are a progressive, modern and innovative practice looking to change the way we provide veterinary care. We strive at all times to provide the very best care and outcomes for our patients, while always making sure our client pet owners are made to feel welcome and reassured. Looking after our staff is very important to us, and will always be at the heart of what we do.
Who are we looking for?
We require a receptionist with a passion and dedication to provide the very best service for both clients and their pets, and with a desire to support and be part of a multi-skilled team.
The successful candidate will need to be warm and friendly, and demonstrate excellent communication skills, being able to use their own initiative and prioritize their own workload to ensure smooth running of the practice. They will be able to adapt and work well under pressure in a changing environment.
The role includes:
* Receiving clients and pets into the practice, making appointments
* Using the practice management software to make bookings, organise repeat prescriptions, receive stock from our wholesaler
* Managing pet insurance claims
* Managing pet health plan
* Cleaning and maintaining "front of house" including bathroom, looking after houseplants
* Communicating with vet and nurse teams
Previous experience working in a veterinary receptionist role desirable. Proficient keyboard and computer skills required to including being able to proficiently use Excel and Word.
* 40 hours per week
* 5 weeks holiday plus bank holidays
* CPD allowance
* 24 hour Employee Assistance Program
* Workplace pension
Please apply with CV and covering letter to Laura Watson, Practice Manager via email to
Job Types: Full-time, Permanent
Pay: £26,500.00-£30,000.00 per year
Benefits:
* Company pension
Work Location: In person