Resourcing Manager - FS Assurance Advisory - 12 months - London
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Overview
Position: L3 Resource Deployment Manager – FS Assurance. Are you an experienced Resource Management professional? Do you want to be part of a high-performing team? An exciting opportunity has arisen to join our FS Assurance Resource Management team to support one of our teams as a Resource Manager.
The opportunity
This is a partnering role where you will influence and manage the supply, demand and deployment of approximately two hundred client servers. You will manage a small offshore team responsible for workforce planning, including mix of skills, capabilities, off-shore solutions, future workforce operating models and workforce plans to realise the ambitions of our service line. You will use a commercial mind-set to understand and monitor business performance and the issues facing the practice. Your focus will be working closely with senior stakeholders to meet financial and non-financial objectives, overseeing and ensuring resource requirements for engagement teams are met, optimising utilisation, and maintaining Operational Excellence. You will ensure our people have the best experiences to drive their careers. You’ll build networks and work with stakeholders across Core Business Services and within your Service Line (e.g., Operations/Finance/Talent). You’ll support initiatives such as the rollout of new technologies and Diversity, Equity & Inclusion in relation to deploying engagement teams.
Key Responsibilities
Deployment
* Deliver end-to-end deployment solutions to the client-facing business.
* First point of contact for the Sub Service Lines Leadership team, managing all aspects of supply, demand and deployment.
* Monitor and escalate resource availability; collaborate with colleagues across Service Lines and UKI to maximise utilisation.
* Analyse pipeline and engage with pursuit teams to understand proposed resource models and ensure requirements can be met.
Headcount Management
* Support headcount management and capacity planning, optimising utilisation and chargeability of the client-facing workforce.
* Support workforce planning to align with FS Assurance objectives.
Experience Management
* Work with client-facing staff to understand skills and experiences for engagement alignment.
* Liaise with the business, counsellors and HR to stay aligned with development needs.
Business Impact
* Provide Leadership with insights on business performance; discuss trends, interventions and actions to improve results.
* Forecast financial performance and utilisation using Retain and EY Financial Reporting tools.
* Prepare, analyse and present Management Information on budget vs. actual, headcount, deployment and wider Operational Excellence metrics such as utilisation and timesheets.
* Communicate key business developments that may affect performance with stakeholders, including client serving leadership.
* Produce and maintain regular and ad hoc Management Information reports and interpret results.
Skills And Attributes For Success
* Strong team player, self-motivated, self-reliant and results-oriented.
* Excellent written and oral communications.
* Strong commercial acumen; ability to use data to tell a narrative.
* Ability to work under pressure to meet competing demands.
* Confident and resilient; able to handle challenges from the business and client-facing individuals.
* Strong stakeholder management to influence Engagement Partners, Directors and Managers on deployment solutions.
* Business acumen to challenge deployment drivers and provide cross-Service Line perspective.
* Problem-solving and analytical mindset to resolve complex challenges.
* Diplomatic conflict resolution skills; team management and leadership capabilities.
To qualify for the role you must have
* Proven experience in Resource Management or workforce management, ideally within a professional services environment.
Ideally you’ll also have
* University degree or equivalent experience.
What We Look For
* Experienced trusted business advisor with a passion for client service and strong financial management. You will work with many stakeholders, so the ability to build strong relationships is critical.
What We Offer
We offer a competitive remuneration package with comprehensive Total Rewards, flexible working, and career development. Our benefits include holidays, health and well-being, insurance, savings and a wide range of discounts. We also offer:
* Continuous learning: develop the mindset and skills to navigate whatever comes next.
* Success as defined by you: tools and flexibility to make a meaningful impact, your way.
* Transformative leadership: insights, coaching and confidence to be a leader the world needs.
* Diverse and inclusive culture: you’ll be embraced for who you are and empowered to use your voice.
Please note
Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information is confidential and helps analyse our recruitment process to promote diversity and inclusiveness. While optional, providing this information supports our commitment to building a better working world. Read more about our commitment to diversity and inclusiveness here.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The Exceptional EY Experience. It’s Yours To Build. Apply now.
EY | Building a better working world. EY teams help clients shape the future with confidence and develop answers for today and tomorrow. EY services span assurance, consulting, tax, strategy and transactions. We operate in over 150 countries.
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