Customer Solutions Agent
Kilmarnock - Start date 8th June 2026
£26,000 plus a potential £500 monthly bonus
Fantastic opportunity to join one of the UKs largest buyers and collectors of unpaid loans and other forms of credit.
As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.
Youll receive best-in-class training to provide you with the skills required to perform successfully in your role.
Once trained, you will work within a Voice team and become a valued member of our wider Collections team.
This is a fantastic opportunity to develop a long-term career with a multi-national company based in our award-winning and low carbon HALO Kilmarnock site.
Key Skills Required
* Excellent written and communication skills
* Previous call centre or customer service experience
* Ability to work towards targets
* A team player
* Ability to show empathy whilst being resilient
Salary: £26,000pa and opportunity to earn up to £500 bonus per month*
1. Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
2. 37.5 hours per week (Mon-Thu Shifts across 8am 8pm, Fri 9am 5pm & 1 in 3 Sat 8am 2pm)
3. 28 days holidays (increasing to 31 days after 5 years)
4. Pension (5% emp...