Job Title: Digital and Communications Lead
Reports to: Managing Director
Location: London (QUEERCIRCLE, North Greenwich)
Contract: Full-time (4 Day Work Week), permanent
Salary: £35-40k
Holiday: 33 days
Health and Wellbeing Fund: £500 annually
How to Apply
Please send:
* CV
* Cover letter no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes)
* Up to 3 examples of relevant digital or communications work
To:
Deadline: End of Day, 12 April 2026
Interviews: 21-24 April 2026
About QUEERCIRCLE
QUEERCIRCLE is an LGBTQ+ -led charity working at the intersection of arts, health, and social action. Founded in 2016 in response to the loss of queer spaces across London, the organisation formalised as a charity in 2021 and opened its first physical space in the Design District in 2022. Since then, QUEERCIRCLE has evolved into a growing ecology of artists, health practitioners, researchers, organisers, and community groups committed to systemic change.
Through cultural programmes, community-led research, and cross-sector partnerships, QUEERCIRCLE challenges the barriers that restrict LGBTQ+ participation in arts and culture while addressing wider inequities in health, education, and civic life. Our work centres emphasises lived experience, collective governance, cultural democracy, and solidarity-based economic practices to build ethical, sustainable infrastructure for, and with, queer communities.
Role Purpose
QUEERCIRCLE is establishing a unified, audience-led communications system designed to
build sustainable funding streams, attract meaningful institutional cross-sector partnerships, and
position the organisation as a sector leader in queer culture, health, and solidarity
economies.
The role will lead and develop QUEERCIRCLE’s digital communications and website strategy — transforming our platforms from informational channels into active spaces for community connection, knowledge-building, and participation.
The role will also be key to the launch and delivery of our new equitable fundraising initiative, Queer Matter.
Key Responsibilities
Strategic Digital Leadership
* Develop and deliver an integrated digital communications strategy aligned with QUEERCIRCLE’s mission, values, and long-term sustainability.
* Provide strategic leadership on audience development, digital engagement, and organisational visibility.
* Establish success metrics and evaluation frameworks to measure reach, engagement, participation, and impact.
* Advise senior leadership on emerging digital practices, accessibility standards, and cultural trends.
* Oversee digital and communications budget and financial reporting/forecasting to the Managing Director.
Website & Digital Platform Development
* Lead the strategic evolution of the QUEERCIRCLE website from a signposting platform into an active, community-centred digital space.
* Oversee development of a digital library and knowledge hub under QUEERCIRCLE’s Community Knowledge pillar, supporting access to queer cultural resources, artist insights research, and community learning.
* Shape user journeys that support deeper engagement, accessibility, and participation.
* Ensure best practices in accessibility, SEO, content architecture, and performance optimisation.
* Manage relationships with external developers and digital partners where required.
Communications & Cultural Voice
* Shape and steward QUEERCIRCLE’s voice across all communications, ensuring clarity, accessibility, and alignment with our values.
* Oversee content planning and delivery across digital platforms, email, press, and print.
* Lead storytelling that communicates artistic organisational practice, social impact, and community knowledge.
* Manage relationships with freelancers (design, photography, video etc) where required.
* Ensure communications remain anti-racist, trans-inclusive, and community-centred.
Audience Growth & Engagement
* Develop strategies to expand and deepen engagement with diverse audiences locally, nationally, and internationally.
* Use data insights and digital tools to understand audience behaviour and strengthen participation.
* Foster meaningful online engagement through dialogue, artist-led content, and community contributions.
Queer Matter & Ethical Commerce Communications
* Support the digital presence and storytelling for Queer Matter as an extension of QUEERCIRCLE’s mission.
* Develop communications that centre artists, ethical production, and community benefit.
* Support online journeys that enable discovery and purchasing while maintaining mission integrity.
* Collaborate on seasonal launches and artist collaborations.
Fundraising & Supporter Engagement
* Work with the development team to strengthen digital pathways for donations and supporter engagement.
* Develop storytelling and impact communications that demonstrate the value of supporting QUEERCIRCLE’s work.
* Support digital stewardship and long-term relationship-building with supporters.
Press & Cultural Profile
* Build relationships with arts and culture, health, political, and LGBTQ+ media to raise QUEERCIRCLE’s profile.
* Identify opportunities for thought leadership and cultural influence.
* Support strategic partnerships that extend reach and align with organisational values.
Collaboration & Capacity Building
* Work across teams to ensure alignment between programming, community engagement, and digital output.
* Support staff, artists, and collaborators in contributing to digital storytelling and knowledge sharing.
* Develop systems and workflows that support sustainable communications practices.
Person SpecificationEssential
* Significant Minimum 5 years experience in senior digital communications or cultural communications leadership roles.
* Demonstrated success developing digital strategies that deepen engagement, participation and income generation.
* Strong IT skills, particularly Adobe Suite (Photoshop, InDesign, Premiere)
* Excellent copywriting skills, adapting style to suit audience
* Experience overseeing website development, content architecture, and user experience.
* Experience with e-commerce platforms or mission-led retail initiatives.
* Exceptional editorial judgement and storytelling skills.
* Commitment to LGBTQ+ equity, intersectionality, and community-led cultural practice.
Desirable
* Experience developing digital archives, knowledge platforms, or cultural resources.
* Experience working in arts, culture, social justice, or community-led organisations.
* Knowledge of CRM systems and audience segmentation.
* Lived experience within LGBTQ+ communities and/or other marginalised groups.
How to Apply
Please send:
* CV
* Cover letter no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes)
* Up to 3 examples of relevant digital or communications work
To:
Deadline: End of Day, 12 April 2026
Interviews: 21-24 April 2026