Overview
Join the General Manager role at Turtle Bay Restaurants in Birmingham. You will lead the heartbeat of the restaurant, creating an environment where everyone feels relaxed and welcomed – from your team to every guest. You’ll balance strong commercial acumen with warmth and care to drive the business forward, develop your team, and deliver an exceptional guest experience.
We’re proud to champion equality, inclusion and wellbeing at Turtle Bay and are committed to building a workplace where everyone feels respected, supported, and celebrated for who they are.
What You’ll Do
* Lead the restaurant’s daily operations, setting the tone, energy, and guest experience.
* Drive performance and standards, ensuring a consistent, high-quality guest experience.
* Develop and empower the team, fostering growth, training, and mentorship.
* Build strong local connections and contribute to business growth and profitability.
* Lead from the front with resilience, curiosity, and a solutions-focused mindset.
Rewards & Benefits
* Great pay and excellent rewards
* Career progression and training with professional development and mentoring
* Enhanced family leave pay
* 70% discount at Turtle Bay for you and up to 6 friends
* Remote GP access, prescriptions, mental health and physiotherapy support for you and your family
* Mental Health First Aid training and 24/7 Employee Assistance Programme
* Loyalty bonuses and relocation package opportunities
* Referral bonuses up to £1,000
About the Role
As a General Manager at Turtle Bay, you lead the heartbeat of the restaurant. You create an environment where everyone feels relaxed and welcomed – from your team to every single guest. You’re the energy in the room, setting the tone for your team and making sure your restaurant feels full of life.
You balance strong commercial acumen with warmth and care. You know how to drive the business forward, build strong local connections, and develop your team to shine. You’ll be responsible for performance, standards, and the delivery of our exceptional guest experience – but above all, you’ll inspire others to have fun, take pride, and bring the best version of themselves to work.
You’re solution-focused, resilient and always curious – open to new ideas and passionate about improving. You nurture your people with confidence, lead from the front, and create a space where growth is natural and support is always there.
We’re committed to building a workplace where everyone feels respected, supported, and celebrated for who they are.
Seniority level
Not applicable
Employment type
Full-time
Job function
Management
Industries
Hospitality
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