Are you looking to develop an interesting and rewarding career in an ambitious city? Are you, highly motivated, professional and friendly? We are looking for a Programme Support Officer to work in our Day to Day Repairs Team. Southampton is a city of opportunity. Can you help us deliver the vision for the entire city, ensuring we leave a positive legacy for future generations? About You You will be part of the busy Estates team within our Housing Operations Service that carry out repairs, maintenance and project work to over 16,500 council owned properties throughout our estates across the city. Your duties will include; Organising the diaries of the Trades Updating organisational specific databases Dealing with telephone, face to face and email queries Raising purchase orders to suppliers Paying invoices Supporting the other members of the team Experience and knowledge in this field is a must. As the work is varied a flexible approach is required to meet changing needs and tight deadlines. Excellent customer service skills, enthusiasm, and a ‘can do’ attitude is essential as you’ll be our ambassador when speaking to customers and suppliers. You will liaise with residents, peers and colleagues on a daily basis so communication and customer focus will be essential to the role. Organisational, customer service, time management and IT skills are key to this role. About Us We are committed to being a Child and Resident Friendly City where people are proud to live and work and where you can make a significant difference to our local communities. We want Southampton to be a modern city, amongst the best places to grow up, live and work in and we are committed to tackling inequality and to creating a city that is greener, fairer and healthier. About Southampton Our city is easy to travel around on foot, bike and public transport We have a fantastic range of retail outlets, restaurants, bars, cinemas and theatres. Our City has award-winning parks and open spaces with the New Forest National Park and beautiful beaches on our doorstep We have one of the major ports in the UK operating 364 days a year. What We Can Offer You Salary: The salary band for this role is £28,792 - £31,022. The starting salary is £28,792 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25–31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For Further Information On Our Benefits Package Please Visit If you’d like to be part of our team and our City, apply today! Contact Details For Informal Discussion For further information and details regarding the role, please contact Leanne Hunt at Email Recruitment contact details: Tel: 023 8083 4033 For More Information About SCC Please Visit Follow us on social media for regular updates on our featured jobs and latest news.