Driving Talent Acquisition & HR Excellence
About the Role
This role is part of the established Kyocera technical Delivery team. It will assist in technical pre‑sales, formal scoping, design, deployment and support for Microsoft and Virtualization technologies. Due to the wide‑ranging portfolio, the successful candidate should have a core understanding of key technologies and the ability to assist with the sale and implementation of these solutions to new and existing clients.
Responsibilities
* Customer liaison to project requirements, scope and integration with existing systems
* Development, configuration, integration, testing, optimisation, implementation and debugging of bespoke customer solutions
* Testing of software applications or hardware devices that may be deployed
* Resolve technical issues and offer proactive technical support
* Development of tools that may be used by others to help provision, manage or troubleshoot deployments
* Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
* Working both remotely and on customer sites where appropriate to perform tasks
* Train colleagues and/or customers on allocated technologies
* Improved communication and collaboration between clients and business
* Improved 360‑client retention and service delivery
* Ability to deliver projects with chosen technologies
* Any other tasks as directed
Qualifications
Microsoft 365 Certified: Enterprise Administrator Expert – two of the four below modules required:
* MD-100 Windows 10
* MD-101 Managing Modern Desktops
* MS-100 Microsoft 365 identity and Services
* MS-101 Microsoft 365 Mobility and Security
Microsoft Security Operations Analyst
5+ years of IT experience scoping, designing and implementing chosen technology stack
Experience with O365 migrations
Working knowledge of Azure Migrate
Proficient with Windows Active Directory, Group Policy, DNS, DHCP, Azure AD Connect
Required Skills
* Excellent oral and written communication skills
* Demonstrates technical depth in the chosen portfolio, technologies and businesses
* Ability to engage and lead design/implementation discussions with client and external parties
Preferred Skills
* Experience with Microsoft technologies
* Proven track record in project delivery
Pay range and compensation package
* Salary (Competitive)
* 25 days holiday (All statutory bank holidays relevant to regional country) – 1 extra day after 5 years. Part time employees are a pro rata equivalent
* Buy and Sell holiday (up to 5 days per year)
* Life Assurance (4 x base salary)
* Pension Scheme – 8% total contribution (5% Employer and 3% Employee)
* Company sick pay (1 week after 6‑month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
* Employee Assistance Programme
* Coaching and Mentoring
* Cycle2Work Scheme – salary sacrifice scheme to purchase bikes at a discount
* Access to additional discounts / perks
* EyeCare – access to money off for glasses and sight test
* Flu jab
* Eligibility for Costco Membership
Equal Opportunity Statement
Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies
Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.
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