The Role:
At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well,” and we can’t do that without our specialist teams. We’re currently seeking Sales Assistants for our new store in Solihull, opening in Summer 2025!
We offer various contracts at 12 and 8 hours per week, with some overtime possible. Candidates should be flexible to work weekends; weekday availability is also desirable. Please confirm your full availability in your application.
What you will be doing
As a Sales Assistant at CT, you’ll provide exceptional customer service, maximize sales, and meet KPI targets. You’ll be trained with expert product knowledge to assist customers effectively and stay updated on store ranges and promotions. You will support your colleagues to enhance team efficiency and store success.
Your responsibilities include stock tasks such as accuracy checks, replenishment, and processing deliveries. You will also maintain high visual merchandising and store housekeeping standards, adhering to VM and Health & Safety guidelines.
What we are looking for
Previous retail experience is advantageous, but enthusiasm, motivation, and strong interpersonal skills are most important. Your ability to build rapport quickly and deliver outstanding customer service will determine your success in this role.
We value our 3 BE’s at CT: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.” We foster a collaborative environment where proactive, hardworking individuals thrive as part of our team.
What you can expect from us:
In addition to core benefits, UK retail colleagues receive:
* Excellent bonus scheme paid quarterly upon reaching targets.
* Uniform allowance refreshed every 6 months.
* Support with commuting, including cycle-to-work schemes, relocation packages, and season ticket loans for London stores.
* Fun fund for social activities, parties, and team-building events.
* Professional development through the Tyrwhitt Academy, including product and customer service training, with opportunities for apprenticeship qualifications.
Who we are
Nicholas Charles Tyrwhitt Wheeler founded the brand with the vision to produce better value, high-quality shirts accessible to all men. Over three decades, we’ve expanded beyond shirts to offer complete wardrobe solutions, making it easy for men to dress well.
Our flagship store is on London’s Jermyn Street, with our Head Office in London Bridge, and offices in Manhattan, Milton Keynes, and beyond. We are committed to sustainability, ethical practices, and giving back to the community.
‘I am Proud and Free to be me!’
Our diverse team, the Tyrwhitteers, embody our culture of empowerment and excellence, guided by our 3 BE-liefs: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.”
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