Responsibilities
* Support the Team Lead in setting up and running the hearing loss pathway in the Community Diagnostic Centre at Ealing Hospital.
* Serve as the first point of contact for patients and visitors referred or admitted to the ENT Department and manage the clinics operated within the ENT service.
* Deliver an excellent level of customer service and attention to detail across the team.
* Provide administrative and clerical support for the department, including the day‑to‑day running of the pathway in the CDC.
* Electronic admission and discharge of patients treated.
* Work 37.5 hours Monday to Friday, 09:00 to 17:00.
* Accurately and timely input clinical data into the Trust CERNER EPR system and book patients into the correct clinics, adhering to Trust policy on sensitive information.
* Work primarily based at Ealing Hospital but may be required to work at any of the Trust’s sites.
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