Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants — delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
* Lead an engaged team focused on delivering a great customer experience.
* Ensure strict compliance with health and safety regulations at all times.
* Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve customers.
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement.
* Work as part of the Garden Centre Management team to ensure a safe working environment, a commercially successful store, and a great place to work for colleagues.
Who We Are Looking For
* A passion for hospitality with proven restaurant management experience.
* Commercial awareness, including understanding budgets and profitability from sales and operational improvements.
* Proven ability to manage stock controls and adhere strictly to health & safety regulations.
* Ability to identify training needs and coach teams to deliver first-class customer experiences and a safe environment.
* Adaptability to act quickly and enthusiastically to changing priorities, workloads, and regulations.
* Positivity in managing change, leading teams through seasons with care and motivation.
* Ability to demonstrate our values — being one team, constantly improving, bringing a smile, and living our passion for gardens.
What We Offer
* Generous annual leave entitlement, with flexible holiday use.
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in our food halls.
* Access to Wagestream for financial wellbeing support, including early earnings access, savings, and advice.
* Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards.
* Access to Dobbies Academy for ongoing development through eLearning and programmes.
* A thriving, passionate, diverse culture committed to customer satisfaction.
About Us
At Dobbies, we have a history dating back to 1865. Founded by James Dobbie, we are the only garden centre retailer with stores in every UK nation.
Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature restaurants or coffee shops for relaxed dining, and we engage in community activities and charity work.
We are committed to being a great place to work, encouraging colleagues to be their best and celebrate success together.
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