Job Description
Purpose of the role
To support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation.
Accountabilities
* Identification and analysis of business impact and opportunities that require change within the organisation.
* Development of business readiness strategies that will help to ensure the successful implementation of change initiatives.
* Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met.
* Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements.) .
* Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed.
* Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies.
* Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans.
* Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully.
Assistant Vice President Expectations
* To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
* Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
* OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
* Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
* Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
* Take ownership for managing risk and strengthening controls in relation to the work done.
* Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
* Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, solve problems creatively and effectively.
* Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
* Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Join us as a Ways of Working Coach – Agile Academy where you'll play a critical role in accelerating Barclays' enterprise-wide transformation to modern, outcome-driven ways of working. You'll coach teams, product leaders, and senior stakeholders to embed Agile, Product, and Lean principles at scale, improving time-to-market, client outcomes, regulatory confidence, and colleague engagement. Operating across team, programme, and platform levels, you'll partner closely with Product Owners, Engineering Leads, Platform Owners, and senior leaders. You'll champion consistent adoption of Barclays' Ways of Working (WoW) framework, ensuring sustainable change and measurable impact across the organisation.
Essential Skills / Basic Qualifications
* Proven experience delivering change across large, complex, enterprise organisations, coaching multiple cross-functional squads, ARTs, and platforms.
* Experience coaching with the credibility to influence senior leaders towards outcome-driven ways of working.
* Strong practical knowledge of Agile, Scrum, Kanban, and SAFe, with hands-on experience enabling PI Planning, sprint execution, Inspect & Adapt, and other scaled delivery ceremonies.
* Demonstrated ability to improve flow, predictability, and delivery outcomes using Agile metrics and KPIs (e.g. flow metrics, predictability measures, OKRs).
* Experience embedding control-by-design and regulatory-aligned Agile practices within highly governed environments.
* Excellent facilitation, influencing, and change leadership skills, with the ability to identify systemic impediments and drive resolution across organisational boundaries
Desirable Skills / Preferred qualifications:
* SAFe certifications such as SPC (SAFe Program Consultant), SAFe Agilist, or SAFe Scrum Master, with experience enabling others through certification or capability uplift.
* Formal Agile Coaching or Scrum Master certifications (e.g. ICAgile, Scrum Alliance, ).
This role is based in London or Northampton.
You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.