A well-established and customer-focused business in Stockton-on-Tees is looking to recruit a dedicated and organised Hire Controller to join their growing team. This is an exciting opportunity to be part of a busy and supportive environment where excellent service and efficient operations are at the heart of everything they do. Key Responsibilities: Handle customer enquiries professionally and efficiently Process and manage hire and purchase orders for equipment Coordinate timely and accurate delivery of equipment to clients and job sites Provide general administrative support, including invoicing, filing, and maintaining records Collaborate with internal teams to ensure smooth daily operations and excellent customer service The Ideal Candidate: Ideally, has previous experience as a Hire Controller Is confident in dealing with customers and resolving queries Works well as part of a team but is also capable of managing tasks independently Demonstrates a proactive attitude and strong attention to detail Has solid organisational and time management skills Maintains a professional, positive, and enthusiastic approach Additional Information: Salary negotiable Hours: Monday to Friday, 8:00am - 5:00pm (42.5 hours/week, 30-minute lunch) Holidays: 25 days plus bank holidays Pension: 4% employer contribution Free on-site parking