Job Description
We're looking for an Ecommerce Manager to join us for our next stage of growth. As one of the UK's leading direct-to-consumer roasters, our website is where is all starts for most of our customers. It's one of our most important assets, and we need someone to take the helm.
What the job looks like...
Primary Responsibilities:
* Lead the overall performance of our ecommerce platform, driving revenue, retention and conversion improvements.
* Deliver customer-centric digital experiences aligned with brand and business objectives.
* Support digital marketing initiatives across acquisition, retention, and lifecycle journeys.
Platform Management:
* Lead Shopify Plus upgrades and complex integrations.
* Manage developers, agencies, and tech partners to ensure smooth implementation and ongoing technical excellence.
* Translate business goals into clear technical requirements and project plans.
* Oversee day-to-day operations of the Shopify storefront, including product setup, management, and content updates.
UX, CRO, SEO & LLM
1. Partner with design teams to optimise UX/UI, ensuring intuitive navigation, high-performing mobile experiences, and a frictionless checkout.
2. Run A/B tests and leverage in...