JOB TITLE – Event Planner DEPARTMENT –Conference and Events CONTRACT TYPE - Permanent RATE OF PAY – Competitive, plus excellent benefits HOURS – 24 hours, over 3 days LOCATION – Cardiff, CF10 1DA ID – Req OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Event Planner ‘Hospitality Heroes’ based at our fabulous Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Experience in event planning, event sales or a guest?facing hospitality role Strong organisation, communication and negotiation skills Confident working with systems and producing contracts/proposals Customer?focused with great attention to detail Passion for events, hospitality and delivering memorable experiences IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Manage allocated events from handover to post?event follow?up Liaise with clients, advising and supporting them throughout the planning process Produce accurate Event Orders to brief operational teams Coordinate pre?event meetings, site visits and showrounds Upsell resort facilities to maximise revenue Be on?site during events to ensure smooth delivery Manage post?event surveys, debriefs and final invoicing Use systems such as Delphi to record client activity and event details BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.