A global digital solutions company is recruiting for an Operations Team Leader to join their team at their state of the art facility inLutterworth (LE17 4XH) working Monday to FridayAM shifts with free onsite parking and good public transport links including a bus stop just three minutes walk away! This is a full time temporary role for 6-9 months.
Shifts Available :Monday to Friday
AM: 6am-2pm (0600-1400) - £14.06 per hour
As Operations Team Leader you will be working at this flagship site in an office environment reporting into the Operations Manager supervising a team of up to 20 staff. You will be supporting various large digital transformation projects on behalf of clients with your team working with confidential documents converting these into digital form!!
Your role as OperationsTeam Leader will involve the following:
Provide direction and supervision in order to deliver production targets and achieve objectives
Coordinate priorities, controlling workflow and ensuring business and client expectations are met
Focus on training and mentoring the team, promoting and developing a multi skill staff base
Complete and maintain all daily and weekly reports and logs for the team/site - using KPIs to analyse service delivery performance, identify and implement improvements
Manage SOPs and procedures ensuring both are continuously reviewed and updated
Research and resolve service issues and implement solutions as well as investigate and problem solve questionable data/reporting
Supervise workloads, contribute to the setting of team targets for the site/region, and manage poor conduct where necessary
Support the supervisory team in the recruitment of suitable high calibre, and customer service focused staff.
We are really keen to hear from applicants with the following skills and experience:
Previous experience as an Operations Team Leader, Warehouse Supervisor, Production Supervisor or similar
Strong people management skills with a respectful management style; open minded with a modern way of thinking
Experience in leading a multi skilled team of 20+
Excellent IT skills with good knowledge of Word, Outlook and Excel (in particular reporting)
Good knowledge of compliance including GPDR, Data Protection and ISO standards with experience in supporting audits
Customer facing with the ability to interact with all levels
Full UK Driving License
You must be able and willing to complete enhanced government level security clearance checks.
Please apply today or call our Trafford Park branch to discuss this Operations Team Leader role in more detail!
Meridian Business Support is a recruitment specialist actingon behalf of our client as an Employment Business for this vacancy.
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