This is a fantastic opportunity to work with enterprise-level Dell technology, gain specialist training, and be part of a collaborative environment that values both technical expertise and outstanding customer service.
What You'll Do
* Build and configure Dell servers to client specifications
* Manage and process RMA (Return Merchandise Authorisation) requests
* Provide remote and on-site fault diagnosis and repairs (company pool vehicle available for travel)
* Deliver top-notch customer service through clear communication and effective problem-solving
* Collaborate with the wider team to maintain smooth processes and high customer satisfaction
What We're Looking For
* Proven experience in IT support, server building, and configuration (Dell experience highly desirable)
* Strong technical knowledge of hardware and software with problem-solving ability
* Excellent communication and customer service skills
* Ability to thrive both independently and in a team environment
* Based within a commutable distance of Corby, Northamptonshire
What's On Offer
* Competitive salary - up to £32,000
* Bonus scheme & performance incentives
* Specialist training in Dell server technologies
* On-site parking & company events
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