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Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to help you develop the necessary skills – you’ll be delivering market-leading standards of service.
You’ll work on customers’ vehicles in our car park and on bikes in-store, helping us impress every customer. This role involves a range of fitting services, including car parts fitting, technology fitting, cycle building, and cycle servicing. We’ll help you develop practical problem-solving skills alongside your ability to work quickly and efficiently. While retail experience is preferred, if you can demonstrate experience in a customer-focused sales environment, we can support your development.
We invest heavily in training to help our colleagues build their careers. Whatever your career aspirations and pace, we offer support to help you achieve your goals, whether in Retail or elsewhere in the Group.
We recognize that everyone has different priorities at different life stages, so we offer a wide range of rewards and benefits. These include holiday and contributory pension, plus:
* 25% off most products in Halfords Retail stores and online
* Up to 50% discounts on garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover included for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on groceries, holidays, insurance, days out, restaurants, and more
* Employee assistance programme offering free, confidential support 24/7
* Trade Price Bike Scheme – buy one bike per year at a significant discount
* Option to join Sharesave scheme: save to buy shares at a 20% discount
* Wagestream – access up to 30% of your pay early and build savings automatically
* Health Cash Plan – claim cashback for healthcare costs and access well-being services
To succeed in this role, you will need:
* Experience delivering excellent customer service, ideally in retail
* A proactive approach to helping customers and understanding their needs
* Availability to work on a rota, including weekends
Ideally, you’ll also have:
* Some knowledge of car parts fitting and cycle repair
* Experience working towards sales targets
We’re in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, join us and be part of our success story in helping the nation stay safely on the move.
If you're unsure whether you meet all the criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords Family.
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