Overview
BHFT is looking for an experienced administrator/receptionist to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, enjoy working in a busy clinic and able to juggle competing priorities. The role is part time – 4 days a week. Non negotiable working days are Thursday and Friday for reception.
Responsibilities
The role is administration within Specialist Services, working in the Adult ADHD service across the ADHD Diagnostic and Medication pathways.
Reception duties
* Welcome all visitors to the site and announce them to the relevant services
* Take all external and internal calls
* Maintain good relationships with clients, staff and other agencies
* Organise and maintain room bookings, maximising the utilisation of space
* Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail
* Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency
* Assist in the efficient and accurate recording of data in all electronic systems
* Create access packs for new staff members
* To cover reception as and when required e.g. lunch cover, sickness or leave cover
Administration tasks
* Processing referrals
* Opting clients into the service
* Sending out correspondence to clients and GPs
* Contacting clients to book appointments
* Recording all interactions using BHFT patient record systems
* Any other administrative tasks as directed by the business support manager
* To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Values and benefits
Our Values at Berkshire Healthcare:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
* Flexible working options to support work-life balance
* 27 days’ annual leave rising with service + opportunity to buy and sell
* Generous NHS pension scheme
* Excellent learning and career development opportunities
* Cycle to Work and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
* Generous maternity, paternity, adoption and special leave
* Free parking across Trust sites
For further details / informal visits contact: Name: Zetat To Job title: Neuropsychology Data Administrator Telephone number: 01189047623
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