Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager/ Assistant Practice Manager or Office Manager, dependent on current and evolving practice workload and staffing levels: Processing personal and telephone requests for Appointments, Home Visits and Telephone Consultations, ensuring callers are directed to the appropriate Healthcare Professional Provide an efficient reception service for patients and any other visitors to the Practice Providing clerical assistance to Practice staff as required, including Photocopying, Scanning, Read Coding and Filing Dealing with general enquiries and explain Practice procedures to patients Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Processing and distributing incoming and outgoing mail Undertake a variety of administrative duties to assist in the smooth running of the Practice Communicate test results appropriately being aware of confidentiality at all times Enter patient information on to the computer as required Opening up/locking up of practice premises and maintaining security in accordance with practice protocols