WHO ARE WE
Nestled in the heart of London’s
prestigious Square Mile, Pan Pacific
London seamlessly blends graceful luxury,
innovative wellness, world-class dining, and exceptional service.
Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality.
Guests can unwind at SENSORY,
our state-of-the-art wellbeing floor,
complete with an infinity pool, advanced gym, and
indulgent spa treatments.
At Pan Pacific
London, luxury meets excellence and we invite you to be part of it.
ABOUT
YOU
We’re on the looking for a
passionate and guest-focused Restaurant Supervisor to become a valued part of our outstanding Straits Kitchen & Bar team at Pan Pacific London.
You bring confidence, empathy,
and professionalism to every interaction, whether with guests or colleagues.
Calm under pressure and committed to excellence, you strive to create memorable
experiences at every opportunity.
If you take pride in your work,
pay close attention to detail, and consistently put people at the heart of
everything you do, we would be delighted to hear from you.
JOB SUMMARY
As a Restaurant Supervisor in Straits
Kitchen & Bar, you will be responsible for creating exceptional experiences
for our guests. Your tasks as a Restaurant Supervisor will include but not be
limited to:
* Prepare for
service by ensuring the department's equipment is
clean, and the outlet is ready
for service and guest comfort.
* Carry out
effective service by ensuring all staff are aware
of their roles and responsibilities.
* Design
promotional material which is aimed at increasing revenue, covers and
profit for the restaurant with the
approval of the line manager.
* Maintain complete knowledge of menu items
including:
o All liquor brands, beers, and
non-alcoholic selections available in outlets
o The particular characteristics and
description of every wine/champagne by the glass and major wines on the
wine list.
o Designated glassware and garnishes for
drinks.
YOUR BENEFITS WORKING AS A RESTAURANT SUPERVISOR AT PAN PACIFIC
LONDON
As a
company, we take pride in our close-knit culture, commitment to development,
and focus on wellbeing. Here’s what we offer:
·
Access to Mental Health
First Aiders
·
An extra day off to
celebrate your birthday
·
Cycle to Work Scheme
·
Employee Referral Scheme
·
Season Ticket Loan
·
Enhanced Maternity and
Paternity Policies
·
Eye Care Voucher Scheme
·
Social and Employee
Wellness Activities
·
Employee Assistance
Programme, including 24/7 virtual GP and financial advisors
·
Two hotel-wide social
events per year, plus additional team gatherings
·
Flexible Work Policy
·
Complimentary dry
cleaning for uniforms and work attire
·
Reward and Recognition
Programmes including Star of the Month, Manager of the Quarter, and Star of the
Year
·
Guest Experience
Programme
·
50% Discount on Food and
25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London
·
30% Discount on internal
spa treatments
·
30% Discount on Food
& Beverage across Pan Pacific Hotel Group properties
·
Friends & Family
rates at Pan Pacific London and across Pan Pacific Hotels Group
·
Complimentary meals
prepared daily by our chefs
·
Two fully paid Study
Days per year (in addition to annual leave)
·
Two fully paid Volunteer
Days per year (in addition to annual leave)
·
Career Progression,
we’re committed to coaching and supporting your internal development within Pan
Pacific Hotels Group
·
Additional perks through
YuLife
·
Dedicated discounts with
local eateries
ABOUT PAN PACIFIC HOTELS GROUP
Operated
by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury
brand with nearly 30 hotels and serviced suites across 22 cities in Asia
Pacific, North America, and Europe—including seven new openings by 2025. Known
for sincere and graceful service, Pan Pacific is the trusted choice for guests
seeking refined, memorable experiences.
Join Our Family in the Heart of
the City
Pan
Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in
the vibrant heart of the City. We are honoured to have received multiple
prestigious accolades, including:
·
Hotel of the Year –
Group (2023) | Catey Awards
·
Hotel of the Year –
London (2022/2023) | AA Hospitality Awards
·
Forbes Five-Star Rating
| 2022/2023
·
Forbes Five-Star Rating
| 2023/2024
·
Forbes Five-Star Rating
| 2024/2025
·
Forbes Four-Star Rating
– SENSORY Wellbeing | 2023/2024
·
Forbes Four-Star Rating
– SENSORY Wellbeing | 2024/2025
Please note: All applicants for the role of Restaurant Supervisor must have the
legal right to live and work in the UK without any restrictions. Proof of
eligibility will be required from all candidates at the interview stage.